ZAIN Telecommunication
Telecommunication
Sudan
Zain Telecommunication faced significant operational challenges due to the overwhelming volume of documents and data generated daily. Manual processes were time-consuming and prone to errors, leading to inefficiencies and delayed decision-making. Our service is based on a multi-operating model that applies common, consistent management practices for IBM ECM Solution hosted on Zain’s environments
This SLA covers the maintenance and support as per the following:
TEcCH-HUB allows providing the high level of service reflected in their business agreements. And provide ECM Consultancy Service Scope of Work to improve the work procedures and Zain’s business process.
IBM FileNet provided a robust enterprise content management system that allowed Zain to organize, manage, and retrieve documents efficiently. With advanced features like automated workflows and version control, the solution ensured that all stakeholders had access to the most up-to-date information, significantly reducing retrieval times and improving collaboration across departments
Connect with Us
Reach out for Inquiries, Collaboration, and Tailored Solutions
Phone Egypt:
+202 25165746 – +202 25165744
Phone United Arab Emirates:
+971 042460236 – 042460237
Egypt : 3 Road 262 New Maadi, Gazeyer Sqr, Cairo-Egypt, P.O. 11431
UAE: Office number 2510-14, 25th Floor, The Citadel Tower, Business Bay, Dubai-U.A.E