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System administration and ECM support

Project Details

Project Team:
  • System Engineer
  • Senior Automation Developer
  • Automation developer
customer:

Ministry of Finance Abu Dhabi (MOF)

industry:

Governmental

Country:

United Arab Emirates

Technologies:
  • ECM ,IBM Content Management
Challenges

Ministry of Finance ECM Service was full IBM ECM implementation The scope included but not limited to the following:

  • System analysis and manual document flow documentation (As-Is), and the implemented automated document flow (To-Be).
  • Upgrade and update Document Meta-Data.
  • Configure and customize IBM Content Navigator.
  • Apply performance tuning, and resolve performance issues in different ECM
  • The Total number of documents that was managed by the system exceeded 2.3 million documents
solution brief
  • Providing Technical consultation and technical support for different teams.
  • Insure service availability 24/7.
  • Developing a Custom backlog scanning tool (C# app, no OCR).
  • Archiving the Ministry correspondence backlog, National documents (historical documents & current documents of the government) and Ministry Documents.
  • Providing Content navigator on the Internet (for other agencies).
  • Provide a Private Content navigator to be used internally by the ministry departments.
  • Archiving Oracle ERP documents.

Connect with Us

Reach out for Inquiries, Collaboration, and Tailored Solutions

    Call Us.

    Phone Egypt:
    +202 25165746 – +202 25165744

    Phone United Arab Emirates:
     +971 042460236042460237

    Email Us.

    Addresses.

    Egypt : 3 Road 262 New Maadi, Gazeyer Sqr, Cairo-Egypt, P.O. 11431

    UAE: Office number 2510-14, 25th Floor, The Citadel Tower, Business Bay, Dubai-U.A.E