System administration and ECM support

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+1800900122

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55 Main Street, 2nd Blok, 3rd Floor, New York City

Challenges

Ministry of Finance ECM Service was full IBM ECM implementation The scope included but not limited to the following:

System analysis and manual document flow documentation (As-Is), and the implemented automated document flow (To-Be).
Upgrade and update Document Meta-Data.
Configure and customize IBM Content Navigator.
Apply performance tuning, and resolve performance issues in different ECM
The Total number of documents that was managed by the system exceeded 2.3 million documents

solution brief

Providing Technical consultation and technical support for different teams.
Insure service availability 24/7.
Developing a Custom backlog scanning tool (C# app, no OCR).
Archiving the Ministry correspondence backlog, National documents (historical documents & current documents of the government) and Ministry Documents.
Providing Content navigator on the Internet (for other agencies).
Provide a Private Content navigator to be used internally by the ministry departments.
Archiving Oracle ERP documents.

Project info

Project Team:

・System Engineer
・Senior Automation Developer
・Automation developer
Customer:

Ministry of Finance Abu Dhabi (MOF)
industry:

Governmental
Country:

United Arab Emirates
Technologies:

・ECM ,IBM Content Management